wd drive utilities does not see my passport ultra

#Wd drive utilities does not see my passport ultra software#

So thank you very much for taking the time to respond. I’ve just had so much on my mind, it slipped by until I saw the notification that someone had replied to my query. I am happy just having it available to use.įorgive me for not remembering to return, and mention that. I didn’t bother re-installing the software. So now it is empty, and I have access to it, and I can back-up files if I wish, but I won’t be password protecting it again. I discovered that after putting in the wrong password too often, it allowed me to delete it, so that is what I did.

if you have forgotten the password, the information stored on the hard drive cannot be retrieved due to the encryption. The WD security protection is a 256-bit AES encryption, and there is no “forgot password” option to reset the password.

Select the Enable auto unlock for this computer… check box if you want the WD Drive Unlock utility to remember the password on this computer.

Double-click the WD Unlocker VCD icon and double-click the WD Drive Unlock application on the screen that appears to display the WD Drive Unlock utility screen.

The WD Drive Unlock utility is on a virtual CD (VCD) drive that appears on the desktop display.

#Wd drive utilities does not see my passport ultra software#

Whenever a password-protected drive is connected to a computer that does not have the WD Security software installed, it’s possible to use the WD Drive Unlock utility to unlock the drive there. If you are using WD Security/WD Unlock the drive Unlocking the drive without the WD Security software